Last Updated: August 10, 2026

National Big Bazaar (“National Big Bazaar”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of individuals who access or use our website, products, and services.

This Privacy Policy explains how we may collect, use, store, disclose, and protect information obtained through our website and related services. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About National Big Bazaar

National Big Bazaar
SABJI MANDI, NEAR CLOCK TOWER, LIBRARY BUILDING
Uttradha Bazar Rd, Sharif Gouri,
Sardarshahr, Rajasthan – 331403, India

Phone: +91 7737001693
Email: support@nationalbigbazaar.com

2. Information We May Collect

Depending on how you use our website, we may collect the following categories of information:

Personal Information

This may include:

  • Full name
  • Mobile or telephone number
  • Email address
  • Billing and delivery address
  • Account or login information, where applicable
  • Information provided when contacting customer support
  • Order, purchase, or transaction-related information

Technical and Usage Information

When you access our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Website pages visited
  • Date and time of access
  • Referring website or source
  • General website usage and interaction information

We collect only such information as is reasonably necessary for providing, maintaining, securing, and improving our services.

3. How We Use Your Information

We may use collected information for legitimate business and service-related purposes, including:

  • Processing and fulfilling orders
  • Providing products and services requested by you
  • Communicating with you regarding orders, enquiries, or support requests
  • Responding to customer-service communications
  • Maintaining and managing customer accounts, where applicable
  • Improving our website, products, and services
  • Preventing fraud, misuse, unauthorized activity, and security incidents
  • Maintaining website security and functionality
  • Complying with applicable legal and regulatory requirements
  • Sending promotional or marketing communications where permitted and, where required, with your consent

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and enhance your browsing experience.

Cookies may be used for purposes such as:

  • Essential website functionality
  • Maintaining user sessions
  • Website analytics
  • Remembering preferences
  • Improving website performance
  • Marketing or advertising, where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the website.

5. Sharing and Disclosure of Information

We do not intend to sell or rent your personal information to third parties.

We may disclose information where reasonably necessary to operate our business and provide services, including to:

  • Delivery and logistics service providers
  • Payment processing service providers
  • Website hosting and technology service providers
  • Analytics and website-support providers
  • Customer-support service providers
  • Professional advisers, where necessary
  • Government authorities, law-enforcement agencies, courts, or regulators where required by applicable law

Where third-party service providers process information on our behalf, we seek to use appropriate contractual, technical, and organizational safeguards as applicable.

6. Payment Information

Where online payments are available on our website, payment transactions may be processed through third-party payment service providers.

National Big Bazaar may not directly store complete debit-card, credit-card, banking, UPI, or other payment credentials unless expressly stated otherwise.

Payment information may be handled by the relevant payment service provider in accordance with its own privacy policy, security practices, and applicable requirements.

7. Data Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored through our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.

When personal information is no longer required for legitimate purposes, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Your Rights

Subject to applicable law and the circumstances of processing, you may have rights relating to your personal information, including rights to:

  • Request information regarding personal data held or processed about you
  • Request correction of inaccurate or incomplete information
  • Request deletion or erasure of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Raise a grievance regarding the handling of your personal information
  • Exercise other rights available under applicable data-protection laws

To exercise a privacy-related right or raise a concern, you may contact us using the details provided in the Contact Us section below.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children in circumstances where such collection is restricted by applicable law.

If we become aware that personal information has been collected in violation of applicable requirements, we will take reasonable steps to address the situation.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social-media platforms, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. Users are advised to review the applicable privacy policies of those third parties before providing personal information.

12. Marketing Communications

Where permitted by applicable law, we may communicate with you regarding products, offers, promotions, services, or other updates.

You may request to stop receiving promotional communications by contacting us or by using the unsubscribe mechanism provided in the relevant communication, where available.

13. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date. Your continued use of the website after an updated Privacy Policy is published may be subject to the revised policy, to the extent permitted by applicable law.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

National Big Bazaar
SABJI MANDI, NEAR CLOCK TOWER, LIBRARY BUILDING
Uttradha Bazar Rd, Sharif Gouri,
Sardarshahr, Rajasthan – 331403, India

Phone: +91 7737001693
Email: support@nationalbigbazaar.com

We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India, subject to any mandatory rights or protections available to users under applicable law.

By using the National Big Bazaar website, you acknowledge that you have read and understood this Privacy Policy.