Welcome to National Big Bazaar. These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of the National Big Bazaar website and your purchase of products through our online platform.
By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order.
1. About National Big Bazaar
National Big Bazaar
SABJI MANDI, NEAR CLOCK TOWER, LIBRARY BUILDING
Uttradha Bazar Rd, Sharif Gouri,
Sardarshahr, Rajasthan – 331403, India
Phone: +91 7737001693
Email: support@nationalbigbazaar.com
2. Eligibility
By using this website and placing an order, you represent that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information provided by you is accurate, complete, and current.
- You will use the website only for lawful purposes.
- You will not use the website for fraudulent, abusive, or unauthorized activities.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability, specifications, and other information displayed on our website are accurate and up to date.
However:
- Product images may vary slightly from the actual product received.
- Packaging, labeling, color, size, or appearance may change from time to time.
- Product availability may change without prior notice.
- We reserve the right to correct errors or inaccuracies in product information.
The availability of a product shown on the website does not guarantee that the product will remain available until an order is successfully processed.
4. Prices
All product prices displayed on the website are subject to change without prior notice.
The price applicable to an order will generally be the price displayed at the time the order is successfully placed, subject to any obvious pricing or technical errors.
If an obvious pricing error occurs and an order is placed at an incorrect price, we reserve the right to contact the customer regarding the error and, where legally permitted, cancel the affected order and provide an appropriate resolution.
5. Placing an Order
Customers may place orders through the National Big Bazaar website by selecting available products and completing the required checkout information.
Before submitting an order, customers are responsible for reviewing:
- Selected products
- Quantities
- Delivery address
- Contact information
- Order amount
- Applicable taxes or charges, where displayed
Once an order is successfully submitted and payment is received, an order confirmation may be provided through the contact information supplied by the customer.
An order confirmation does not necessarily constitute final acceptance if the order cannot be fulfilled due to circumstances such as product unavailability, technical errors, payment issues, or other legitimate reasons.
6. Online Payment
National Big Bazaar currently accepts online payments only for orders placed through the website.
Payments may be processed through third-party payment gateways or service providers.
Customers agree to provide accurate payment and billing information and authorize the applicable payment service provider to process the transaction.
National Big Bazaar does not knowingly request or require customers to provide complete card passwords, PINs, OTPs, or other confidential authentication credentials through email, phone calls, or unofficial communication channels.
7. Order Cancellation
Customers may request cancellation of an order only before the order has been shipped/dispatched.
Once an order has been shipped or dispatched, cancellation may no longer be available.
To request cancellation, customers should contact National Big Bazaar as soon as possible using the contact information provided below.
If a cancellation is successfully accepted before shipping, any applicable refund will be processed through the relevant payment method or payment gateway, subject to applicable processing timelines and policies.
8. Shipping and Delivery
Orders are shipped across India, subject to serviceability of the delivery location.
We currently provide free shipping on eligible orders.
The estimated delivery time is generally 7–15 business days from order confirmation. Delivery timelines are estimates and may vary due to location, product availability, courier operations, weather, public holidays, transportation disruptions, or circumstances beyond our reasonable control.
For further details, customers should refer to our Shipping Policy.
9. Delivery Information
Customers are responsible for providing complete and accurate delivery information, including their name, address, PIN code, and contact number.
National Big Bazaar shall not be responsible for delivery failures or delays resulting from incorrect, incomplete, or inaccurate information supplied by the customer.
10. Returns, Refunds, and Exchanges
Returns, refunds, replacements, and exchanges, where applicable, shall be governed by the relevant policies published by National Big Bazaar on the website.
Customers should review the applicable Return and Refund Policy before placing an order.
Nothing in these Terms is intended to limit any rights or remedies that cannot lawfully be excluded under applicable law.
11. User Accounts
If the website permits users to create accounts, customers are responsible for maintaining the confidentiality of their account credentials and for all activities carried out through their account.
Customers should immediately notify National Big Bazaar if they believe their account has been accessed without authorization.
National Big Bazaar reserves the right to suspend or terminate accounts where there is reasonable evidence of fraudulent, abusive, unauthorized, or unlawful activity.
12. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the security or operation of the website.
- Submit false, misleading, or fraudulent information.
- Use automated systems to improperly access or collect website information.
- Attempt to interfere with another user’s account or information.
- Copy, reproduce, modify, distribute, or commercially exploit website content without authorization.
- Engage in activities that may damage or disrupt the website or our services.
13. Intellectual Property
Unless otherwise stated, the content available on the National Big Bazaar website, including text, logos, graphics, images, product information, designs, layouts, and other materials, is owned by or licensed to National Big Bazaar and is protected under applicable intellectual-property laws.
You may not reproduce, distribute, modify, publish, transmit, sell, or commercially exploit such content without prior written authorization, except where permitted by applicable law.
14. Third-Party Services
Our website may use third-party services, including payment gateways, delivery providers, hosting providers, analytics services, and other technology providers.
Your use of third-party services may also be subject to the terms and policies of those providers.
National Big Bazaar is not responsible for the independent actions, policies, availability, or practices of third-party service providers, except to the extent required under applicable law.
15. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
The website may occasionally be unavailable due to maintenance, technical issues, updates, security measures, network problems, or circumstances beyond our reasonable control.
16. Limitation of Liability
To the maximum extent permitted by applicable law, National Big Bazaar shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of, or inability to use, the website or services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold National Big Bazaar, its owners, employees, representatives, and service providers harmless from claims, losses, liabilities, damages, costs, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of another person.
18. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using the website, you acknowledge that you have reviewed the Privacy Policy.
19. Changes to These Terms
National Big Bazaar reserves the right to modify, update, or replace these Terms from time to time.
Changes will become effective when the revised Terms are published on the website, unless otherwise stated.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
20. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising in connection with these Terms or the use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant matter and location.
21. Contact Us
If you have questions regarding these Terms & Conditions, orders, payments, cancellations, or other website-related matters, please contact us:
National Big Bazaar
SABJI MANDI, NEAR CLOCK TOWER, LIBRARY BUILDING
Uttradha Bazar Rd, Sharif Gouri,
Sardarshahr, Rajasthan – 331403, India
Phone: +91 7737001693
Email: support@nationalbigbazaar.com
By accessing the National Big Bazaar website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
